Key Considerations Before Moving to Exchange Online

Below is a repost of an answer that I posted on Quora…. more info can be found here http://b.qr.ae/g6plY6

Start with a trial, regardless of which scenario you fit into and then convert to a full subscription.  The trial gives complete full featured access to Exchange Online (Email), SharePoint Online (Document management and Info Sharing), LiveMeeting (Web Conferencing), and Communicator Online (Instant Messaging and Presence)
Link to 30-day trial (bit.ly/fu8Bt8 – fyi you will need to create a Microsoft Live Services Account)

Next, planning is key to a successful transition.  We follow a 3 step approach to our BPOS deployments see more here http://bit.ly/gm6B8G .
Scenario 1: Start-up Company with a clean slate and no plans
for Active Directory

This is the scenario in which there is no existing messaging system in place, and in the case of BPOS the most simple.

The items below are things that you should consider and plan out before configuring the services, this is the most timely piece actual configuration is fairly painless.

Key Considerations

  • Deploying the Single Sign-on client to employees desktops
  • Domain setup and verification
  • Account and Services Setup:  Creating users, contacts, and distribution lists. This can be accomplish through a web based admin console or through scripts.  Map this out in advance to keep the administration console as clean as possible
  • Installation and Configuring of software clients (Outlook, LiveMeeting Outlook Connector, and Office Communicator)
  • Mobile phones setup
  • SharePoint Sites, Permissions, and Site configuration (this is a topic on it own, however a simple site can be created to get users started)
  • Training to end users

Scenario 2: 5 year old, 100 Person Company with Active
Directory and Exchange

In this scenario, maintaining consistent mail flow and employee productivity during the migration is key.  The deployment of the services becomes a little more involved, however with advance planning and a methodical approach can be relatively painless.

Below are some of the key work items that should be completed to transition from Exchange to Exchange Online (SharePoint exclude due to potential complexity)

  • Environment analysis
  • Internet Bandwidth Testing and Needs Assessment
  • Setup and Installation of Migration Tools
  • Understand Mobility Requirements
  • Active Directory Preparation
  • DirSync Setup and Operations
  • Coexistence configuration
  • Client Computer Setup
  • End-user Communications
  • Migration Groups (recommend a test group, and subsequent group(s), the number is based on business requirements)
  • Activate users
  • Mailbox Migrations
  • Post-Migration Services Test (Make sure Mailbox, Calendar, and Contact Info is complete)
  • MX Record Switch
  • Configure 3rd Party Applications

Scenario 3: 5 year old, 100 Person Company with Active Directory and Exchange.  They just recently acquired a 25 employee company that uses a POP3 email service. All employees download their emails to their client and do not keep copies on the server.

The activities are the same as scenario 2 with the addition of …Import Email from PSTs (option for POP3 users)

For complete deployment resources check out Microsoft’s Deployment Website http://bit.ly/h529bP 

I hope that you found value in this post, please feel free to ping me here or on LinkedIn() or Twitter (@dianemgallagher)

Windows Intune, a fine and new addition to Microsoft Cloud Services

Interested in managing your PCs from anywhere, supporting end-users remotely, or just keeping track of your assets?  Look at Windows Intune, the Microsoft cloud service has not released yet but is very promising. We had the privilege of working with a few of our customers during the previous month to manage them through a beta; upon completion of the program the feedback was overwhelmingly positive.

If you are interested in learning more about Windows Intune from a partner and would like us to send you updates about the services please submit your information here http://www.trymsonline.com/windows-intune.aspx

Microsoft’s Top 5 Reasons to Try Windows Intune

1.      Achieve big-tech results with a small-tech investment. Designed to fit businesses without a large IT infrastructure, Windows Intune is an all-in-one solution that includes PC management, malware protection, and Windows upgrades rolled into one easy purchase. With minimal overhead, simple billing, and no formal training required, it’s easy to get started and maintain.

2.      Get the best Windows experience. Upgrade to Windows 7 Enterprise or run a prior release—it’s your choice. As long as your subscription remains active, you’ll receive upgrade rights to the latest operating system, so you won’t need to worry about buying upgrade licenses when the time comes.

3.      Identify issues before they impact business. Windows Intune sends alerts that notify you when you’ve got a threat or if a critical update was unsuccessful—so you can fix it before your PCs become vulnerable.

4.      Help manage and secure your PCs from virtually anywhere. Through a simple Web-based console, your IT staff can provide remote assistance, centrally manage updates, and proactively help protect PCs from malware threats, so your employees can stay focused on the business.

5.      Diagnose and repair even unbootable PCs. Using the Microsoft Diagnostics and Recovery Toolset (DaRT), available to download for Windows Intune customers, administrators can recover data from PCs that have become unusable. It helps you rapidly diagnose probable causes of issues and quickly repair unbootable or locked-out systems.

Additional Resources

Windows Intune website

Watch the Windows Intune Overview Video

Microsoft Online Services for Business

3 Key Reasons for Small Business to Move to the Cloud in 2010

After reading Global CIO: The Top 10 CIO Issues For 2010” by Bob Evans published in Information Week, I started to think about the how his top 10 applies or translates to small business. Why should small business consider moving the cloud critical in 2010 to long-term success . As a small business owner, below is my take, I have condensed down to 3 key areas of opportunity.

Gain a Competitive Advantage in 2010

 As a small business, you have the advantage of agility and time to market. Focus on your customers’ needs and offer services before your larger competition. As a small business, typically the owner/CEO is the CIO. You do not have budget for trial and error or sourcing ongoing IT projects that have nothing to do with adding to your bottom line. If you’re looking for areas to cut cost and gain a competitive edge against your competition, moving core IT operations to the cloud should be a priority this year. The move will enable you to achieve the following:

1. Less IT spend, more investment in your business. Spend your budget on process improvement, customer acquisition, and retention; and let someone else worry about IT infrastructure. Implement communication and collaboration solutions that provide rich interaction and improve productivity and process automation to your sales team and customers. For example, improve your website to make purchasing your products or services simpler, provide an easy mechanism for your customers to interact with you and get answers quick.

2. Stay nimble as your business grows. Small businesses should learn from the IT issues of big business, and don’t get caught in the weeds. Understand critical business functions that can be moved to the cloud; select a trusted vendor that is stable, secure, and has a solid roadmap. Your customers will appreciate your capability to respond to their needs quickly, accurately, and with flexibility. Besides, it should be easier to integrate strategic process now than when you have tripled in size.

3. Reduce areas of overhead. This is not a fun topic, however as a small business overhead can tip the scales between success or extinction. Cloud technologies offer services agreements and system stability that require less investment IT management.

Vorsite is a Microsoft Gold Certified partner. We provide business solutions supported by Microsoft Cloud Services to small and mid-sized business. Vorsite was founded in 2000; we have successfully on-boarded over 85 businesses to the cloud since 2009.

You can find more information about Business Solutions in the Cloud on http://www.msonlineforbusiness.com

Wanted: SharePoint Specialists and BPOS Specialists

Are you currently in a consulting or supporting role for SharePoint, Microsoft Exchange, or OCS?  Do you like to tinker with multiple technologies and develop custom solutions for customers/end users.  Are you tired of working with the same customers, and non-challenging projects? Do you believe that cloud services and cloud computing is fundamental for any size organization?  Vorsite would like to speak with you about advancing your career and joining our team of top Microsoft Online Services consultants.  We are looking for driven candidates of all experience levels.

Some of the activities this role/team covers:

  • Solution Architecture (On-premise or in the Cloud? Business Process Integration, Migration Strategy etc…)
  • Exchange Online  and SharePoint Online Migrations
  • SharePoint Online Implementation (Site Design, SharePoint Administration, customizations, Workflow Development)
  • BPOS Evangelism and Presentations

Please send resumes to careers@vorsite.com

The Winning Combo Promo

If you’ve been thinking of ways to reduce IT costs, answer your questions on upgrading, extend your business capabilities or streamline your infrastructurenow is the time to evaluate the BPOS Suite!

Leverage Microsoft’s complete suite of services at a reduced cost and earn $500 towards migration services* applied through Vorsite, a value-added reseller.

See full ad… or Learn More….

Single Sign-on for Mac Users is Out of Beta

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a3f34420-bb96-47ce-9844-4eab1eb9026d

The beta has concluded Mac customers now have a Sign-In Client for Microsoft Online Services.

Enhanced Support for Mac OS
A new Sign-In Client for the Mac OS provides a single sign-in experience and auto-configuration of Office for Mac applications and the Safari browser for use with Microsoft Online Services.

Other Mac features in this Service Update include:

  • Support for Entourage 2008 Exchange Web Services (EWS), including Global Address List (GAL), Calendar Free/Busy Lookup, and Out-of-Office notifications
  • Global Address List support for Entourage 2004 and 2008 when using the Sign-In Client for Mac
  • SharePoint Online support for Document Connection for Mac to improve the collaboration experience for users
  • Improved Firefox and Safari support for My Company Portal

Interested in taking Microsoft Online Services for a test drive?  Take advantage of the 30-day free trial that is available, learn more…

BPOS and “The Sidekick Incident” a Need to Know

Recently, a number of customers read about the issue Sidekick user’s experienced and contacted Vorsite with their concerns. This information is relevant if you are a Microsoft Online Services subscriber of the Business Online Productivity Suite (BPOS) or if you are evaluating the services.

The main concern being, how is “The Sidekick Incident” related to BPOS. The answer being, it is not.  BPOS hosting infrastructure completely separate from Sidekick’s.

Please see the article below, it is an interview with Steve Ballmer and his direct statement to this issue.  Specifically he speaks to the fact that “Sidekick” is NOT run on the same infrastructure as BPOS, and is completely unrelated. 

 From Network world:

 http://www.networkworld.com/news/2009/101909-microsoft-balmer-sidekick.html?hpg1=bn

SharePoint Online, part of its Business Productivity Online Suite (BPOS), has one million users. The majority of those customers use the service to store data online as it does not yet have full-feature parity with the enterprise version of SharePoint Server. In addition, Exchange Online is another data-intensive application within BPOS, a set of service run by Microsoft. Also, Microsoft next year plans to offer Office Web Applications, online versions of the popular productivity applications, which will feature SharePoint as their back-end data storage infrastructure.  BPOS however is not run on the same infrastructure that hosted Sidekick, which was operated by Microsoft’s Danger subsidiary and was not running on Microsoft software or its Azure cloud platform.

If you are interested in learning more about Microsoft Online Services (BPOS), go to www.TryMSOnline.com, or start a 30-day free trial of the services.

Prices slashed for Email and Collaboration Online Services

Microsoft made effective November 3, 2009, some of the Microsoft Online hosted services available at a new low price. The effective changes include Exchange Online Standard at $5 per user/per month, SharePoint Online Standard at $5.25 per user/per month, and Business Productivity Online Suite at $10 per user/per month.

A 30-Day trial of the services is available at no charge, for more information about the trial you can learn more here. 

To learn more about the Busines Online Productivity Suite go to www.TryMSOnline.com

"Send on behalf" and forwarding is available with BPOS

Did you know… 

These two features are server side and can be enabled within Exchange Online.  How? Open a support case with Microsoft and specify the accounts you would like set up for either feature. 

Not subscribed to Microsoft Online Services yet?  Take it for a test drive today!  Learn More at www.trymsonline.com or contact us at trymsonline@vorsite.com .

Upcoming SharePoint Events

Vorsite Microsoft Online Services Webinars:  SharePoint Online 101

Register Here: https://www.livemeeting.com/lrs/ol_2501aot_ccc/Registration.aspx?PageName=7j02sf62280ml14h

Vorsite Presenting at SharePoint Saturday in NewYork

Check out details here: http://www.sharepointsaturday.org/ny/default.aspx